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------------------------------------------------------------
README for Internet Explorer 4.0
November l997
------------------------------------------------------------
(c) Copyright Microsoft Corporation, 1997
This document provides complementary or late-breaking information
to supplement the Microsoft Internet Explorer documentation. You
can also look at the Microsoft(R) Web site for the latest information.
If you're looking for information about a specific program or
component, try searching for it in the Microsoft Knowledge Base
at http://www.microsoft.com/kb/default.asp.
------------------------
HOW TO USE THIS DOCUMENT
------------------------
To view IE4.txt on screen in Notepad, maximize the Notepad window.
To print IE4.txt, open it in Notepad or another word processor, and
then use the Print command on the File menu.
CONTENTS
========
SYSTEM REQUIREMENTS
SETUP
Installing Internet Explorer 4.0
Running Internet Explorer 4.0 on Windows NT
Running Internet Explorer 4.0 on a Dual-Boot Operating System
Uninstalling Internet Explorer 4.0
Cannot Use Registry or ERD Files Created Before
Installing Internet Explorer 4.0
Adding or Removing the Windows Desktop Update
Installing Internet Explorer in a Language Different
from the Operating System Language
CONFIGURING SUBSCRIPTIONS IN AMERICA ONLINE
NOTE TO FRENCH USERS OF INTERNET EXPLORER 4.0
KNOWN ISSUES
PICS Support in Internet Explorer 4.0
Some Programs Do Not Detect Browser Version Correctly
Temporary Internet Files Are Replicated
to the Home Directory of Roaming Users
Using NetMeeting When Internet Explorer 4.0 Is in Offline Mode
Access Aptiva Issues with Internet Explorer 4.0
APPLICATION COMPATIBILITY
Adobe Acrobat: Using Internet Explorer 4.0 with
Adobe Acrobat Reader 3.0
CleanSweep: Critical System Files Replaced
DEC ClientWorks: Remove Xdmisrv.exe Before Installing
Internet Explorer 4.0
Microsoft Money: Requires Updated 128-bit Extensions
Norton Utilities and Norton Navigator
Procomm Plus 95 Web Browser: Browser Properties Control Doesn't Work
Stacker: Size of Host Drive Must Be Increased
Telcom Fax: Unable to Send Network Faxes
SYSTEM REQUIREMENTS
===================
To run Internet Explorer 4.0, your system must meet the following
minimum requirements:
- A 486 with a 66 Mhz processor (Pentium processor recommended)
- For Microsoft Windows 95:
8 MB of RAM minimum, 16 MB with Active Desktop
á For Microsoft Windows NT:
16 MB of RAM minimum, 24 MB with Active Desktop
- For Microsoft Windows NT:
You must be running Service Pack 3 (or higher)
- 40 to 70 MB of hard-disk space (depending on installation type)
- Mouse
- Modem
- CD-ROM
SETUP
=====
- Before you install Internet Explorer 4.0, you should make sure that no
scheduled tasks are running, because they might interfere with the Setup
process.
- CAUTION: Do not install any previous version of Internet Explorer over
Internet Explorer 4.0. If you need to install an earlier version of Internet
Explorer, you must uninstall Internet Explorer 4.0 first.
- If you have been using Platform Preview 2 release of Internet Explorer
4.0, you should uninstall that version before installing the final version.
During the uninstall process, you will be prompted to save your Outlook
Express preferences; they will be used to set up Outlook Express when you
install Internet Explorer 4.0.
- It is recommended that you download Internet Explorer 4.0 to a
directory that does not contain any other files and that will not
be used for any other purpose. If for some reason you want to
uninstall the Setup files, the download directory will be removed.
For information about removing the Setup files, see "Installing Internet
Explorer 4.0."
Installing Internet Explorer 4.0
--------------------------------
Whether you choose to install over the network or to download the
installation files to your hard disk, the Setup files are copied to
your hard disk. This is so you can reinstall more quickly if you need
to. If you want to reclaim the disk space, you can remove the Setup
directory by double-clicking the Add/Remove Programs icon in Control
Panel and then clicking Internet Explorer 4.0 Setup Files.
You cannot install Internet Explorer 4.0 to or run it from a
network drive. However, you can download it to a network drive.
To do this, you must map the network drive to a drive letter on
your computer. You cannot download Internet Explorer 4.0 to a
UNC path.
If Internet Explorer 4.0 appears to stop responding at the end
of Setup, you need to restart your computer manually.
Running Internet Explorer 4.0 on Windows NT
-------------------------------------------
NOTE: You must have administrative privileges to install and
uninstall this program on Windows NT. This includes having
administrative privileges the first time you start your computer
after installing or uninstalling.
You must restart your computer after installing Internet Explorer
4.0. This is also true for some add-on components.
If you're running Internet Explorer 4.0 on Windows NT, you must
set user permissions to Full Control for the Temporary Internet
Files folder (cache). The user must have write permission in order
for files to be stored in the Temporary Internet Files folder.
If you must reinstall Windows NT 4.0 Service Pack 3 (SP3) after
you install Internet Explorer 4.0, you must specify when prompted
that you do not want it to overwrite any files that are newer.
After SP3 is reinstalled, carry out the following steps to update
the registry:
1. Click the Start button, and then click Run.
2. Type the following: regsvr32 rsabase.dl
3. Click OK.
Running Internet Explorer 4.0 on a Dual-Boot Operating System
-------------------------------------------------------------
If your computer is set up to dual boot between two operating
systems, you must install multiple instances of Internet Explorer
4.0 in a separate directory for each operating system. For example,
if you are running Windows 95 and Windows NT, you might want to
install Internet Explorer 4.0 in C:\IE95 for Windows 95 and in C:\IENT
for Windows NT. Do not try to use the same installation of Internet
Explorer with two operating systems. If you later uninstall Internet
Explorer 4.0, one of your operating systems may be left unbootable if
you don't follow these steps.
Note also that if you dual boot between two operating systems
that are configured to share a Program Files folder, and you
uninstall an add-on component from one of your Internet Explorer
4.0 installations, it will be removed from both of them. This is
because the add-on files are stored in the Program Files folder.
Uninstalling Internet Explorer 4.0
----------------------------------
You can uninstall Internet Explorer 4.0 by carrying out the
following steps:
1. In Control Panel, double-click the Add/Remove Programs icon.
2. Click Microsoft Internet Explorer 4.0, and then click Add/Remove.
3. Follow the instructions on your screen.
Cannot Use Registry or ERD Files Created Before
Installing Internet Explorer 4.0
-----------------------------------------------
If you install Internet Explorer 4.0 and then restore a Windows 95
registry that was created before you installed Internet Explorer 4.0,
or use a Windows NT Emergency Repair Disk (ERD) that was created
before you installed Internet Explorer 4.0, you may be unable to
start Windows 95 or Windows NT 4.0.
To resolve this problem, use the Ieremove.exe tool to remove Internet
Explorer 4.0. For information about how to do so, open the Microsoft
Knowledge Base at http://www.microsoft.com/kb/default.asp, and then
see the following articles:
For Windows 95, see Article Q166313,
"Removing Internet Explorer 4.0 for Windows 95 Using Ieremove.exe"
For Windows NT, see Article Q166314,
"Removing Internet Explorer for Windows NT 4.0 Using Ieremove.exe"
Adding or Removing the Windows Desktop Update
---------------------------------------------
To add or remove the Windows Desktop Update, carry out the following
steps:
1. In Control Panel, double-click the Add/Remove Programs icon.
2. Click Microsoft Internet Explorer 4.0, and then click Add/Remove.
3. To remove it, click "Remove the Windows Desktop Update component
but keep the Internet Explorer 4.0 Web browser."
To add it, click "Add the Windows Desktop Update component from
Web site," and then follow the instructions on the screen.
NOTE: For this release, clicking "Add the Windows Desktop Update
component from Web Site" opens the Internet Explorer 4.0 components
download page so you can download and install the Windows Desktop
Update. If you have previously downloaded or installed the Windows
Desktop Update, you can enable it without connecting to the Internet
by running IE4setup.exe from your local Internet Explorer 4.0 Setup
folder. When prompted, click Yes to enable the Windows Desktop
Update, and then choose to upgrade only newer items.
Installing Internet Explorer in a Language Different
from the Operating System Language
----------------------------------------------------
If you install a version of Internet Explorer in a language
different from the language of the operating system you are
running, the Windows Desktop Update will not be installed.
CONFIGURING SUBSCRIPTIONS IN AMERICA ONLINE
===========================================
If you want, you can manually update your subscriptions through
America Online by carrying out the following steps:
1. Right-click the Internet Explorer icon, and then click Properties.
2. Click the Connection tab.
3. Select the "Connect to the Internet using a local area network"
check box.
4. In the Proxy Server area, make sure that the "Access the Internet
using a proxy server" check box is not selected.
5. Connect to America Online, and then log on.
6. Open Internet Explorer.
7. Click the Favorites menu, and then click Update All Subscriptions.
NOTE TO FRENCH USERS OF INTERNET EXPLORER 4.0
=============================================
In order to comply with French laws on the use of encryption
material, the following features have been disabled for users
in France:
- S/MIME support in Outlook Express
- The Microsoft Wallet secure storage feature
- PCT 1.0 support
However, SSL 2.0 and SSL 3.0 support are authorized, and are
still enabled.
KNOWN ISSUES
============
PICS Support in Internet Explorer 4.0
-------------------------------------
The Internet Explorer Content Advisor uses PICS (Platform for
Internet Content Selection) ratings. Please be aware of the
following items:
- The PICS rating is not used for documents using the file://
protocol.
- If you have ratings enabled, they will apply to items that
you have added to your Active Desktop. A "Navigation Canceled"
message will be displayed instead of Web content for Active
Desktop items that are blocked due to content ratings.
Some Programs Do Not Detect Browser Version Correctly
-----------------------------------------------------
Some third-party Internet-based programs use nonstandard
methods of detecting the current browser version. If you
experience this in a program you are running, please contact
the program vendor for an update.
Temporary Internet Files are Replicated
to the Home Directory of Roaming Users
----------------------------------------
The Temporary Internet Files folder is replicated to the home
directory of users with roaming profiles. If you are running
Internet Explorer 4.0 on a Windows NT system, this may cause
disk-space problems on servers with numerous roaming users or
with several users who have with large caches. To set cache size,
click the View menu, click Internet Options, and then click the
Settings button.
Using NetMeeting When Internet Explorer 4.0 Is in Offline Mode
--------------------------------------------------------------
If you start NetMeeting with Internet Explorer 4.0 in Offline
mode, NetMeeting will not start properly, although no error
message appears. To work around this problem, dial up using RAS
for Windows NT computers or Dial-Up Networking for Windows 95
computers. Or, in Internet Explorer, click the File menu, and
then click Work Offline to clear the check mark.
Access Aptiva Issues with Internet Explorer 4.0
-----------------------------------------------
The Access Aptiva component of the IBM Aptiva PC does not render
properly with Internet Explorer 4.0. To get an updated version of
the Access Aptiva program, you can either go to the IBM home page
at http://www.us.pc.ibm.com/aptiva, or click IBM Update Connector
on the Start menu, which automatically downloads the updated
components.
APPLICATION COMPATIBILITY
=========================
Adobe Acrobat: Using Internet Explorer 4.0 with
Adobe Acrobat Reader 3.0
-----------------------------------------------
Using the Adobe Acrobat .pdf viewer in Internet Explorer 4.0
may not work. You can download the latest version from
http://www.adobe.com.
Also, if Content Advisor is turned on in Internet Explorer 4.0,
you cannot view .pdf files in the browser.
CleanSweep: Critical System Files Replaced
------------------------------------------
If you are already running Internet Explorer 4.0, installing
CleanSweep 3.0 is not recommended. CleanSweep replaces vital
system files and will cause both Internet Explorer and the
Active Desktop not to work properly.
If you must install CleanSweep, please visit this site for
instructions:
http://www.microsoft.com/iesupport/ie40/content/ie4txt/appcompat.htm#cleansweep
DEC ClientWorks: Remove Xdmisrv.exe Before Installing
Internet Explorer 4.0
-----------------------------------------------------
If you are running DEC Client Works on a computer with Windows 95
and with no networking services installed, you should remove the
file Xdmisrv.exe from your startup group before installing Internet
Explorer 4.0. Otherwise, you may see the following error message when
your computer restarts after installation: "RPCSS caused an invalid
page fault in module OLE32 at 015F:7FFBAD35." This error does not
occur if any networking services are installed, including Dial-Up
Networking. This issue has been fixed in DCOM95 1.1, which you can
download from http://www.microsoft.com/com/.
Microsoft Money: Requires Updated 128-bit Extensions
----------------------------------------------------
If you install Microsoft Money 97 on a computer running Internet
Explorer 4.0, please go to the following Web site:
http://www.microsoft.com/ie/ie40/download/128bit.htm
in order to get the updated 128-bit extensions required for online
banking with Microsoft Money (U.S. and Canadian users only). Until
these extensions are installed, you will not be able to do online
banking.
Norton Utilities and Norton Navigator
-------------------------------------
- Norton Utilities version 2.0 is not compatible with the Internet
Explorer 4.0 Recycle Bin because of new features that have been
added to Internet Explorer.
- If you are running Norton Navigator, note that the Control Panel
shortcuts on the Start menu do not work.
- If you reposition the taskbar to the left or right side of your
desktop, the Norton Navigator quick launch area disappears.
- If you are running Norton Navigator, you need to disable the
Norton Taskbar feature in order to use the functionality of
the new Internet Explorer 4.0 taskbar.
For more information about Norton Utilities, see their Web site at
http://www.symantec.com/nu/.
Procomm Plus 95: Browser Properties Control Doesn't Work
--------------------------------------------------------
In the Procomm Plus 95 Web browser, the Browser Properties control on
the Setup menu does not work. However, you can set browser properties
by double-clicking the Internet icon in the Windows Control Panel.
Property settings for the Internet Explorer 4.0 browser will also
apply to the Procomm browser.
Stacker: Size of Host Drive Must Be Increased
---------------------------------------------
If you run Stacker 4.1 on a computer with Internet Explorer 4.0,
you must increase the size of the host drive. If you do not increase
the size of the host drive, you will not be able to restart your
computer successfully. For more information, please visit the
Stacker support site at http://www.stac.com/stacker/support.html
Telcom Fax: Unable to Send Network Faxes
----------------------------------------
This product currently does not work with Internet Explorer 4.0.
For information about Telcom Fax 4.0, which is compatible with
Internet Explorer 4.0, contact the manufacturer or visit their
eb site at http://www.ltc.com.